Not Receiving New Emails

Ensure your laptop/desktop is connected to the internet and it's working.

1. In Outlook, in the Send/Receive tab at the top, make sure Work Offline is not selected.

Working offline option on the Send Receive tab

2. Check if you see "Connected to: Microsoft Exchange" in the bottom right corner.

If you're connected, make sure there isn't an inbox rule that is catching and deleting/moving your new emails to a different folder.